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xelithomoraq

Strategic Business Partnerships

Privacy Policy

How we protect and handle your personal information

Last updated: March 2025 | Effective Date: January 1, 2025

Information We Collect

At xelithomoraq, we collect several types of information to provide you with our financial partnership services. This includes personal details you voluntarily provide when registering for our platform, such as your name, email address, phone number, and business information.

We also automatically collect technical information when you use our website, including your IP address, browser type, device information, and usage patterns. This data helps us improve our services and ensure platform security.

  • Contact information including name, email, phone number, and business address
  • Financial information necessary for partnership verification and compliance
  • Technical data such as IP addresses, browser information, and device identifiers
  • Communication records including emails, chat logs, and support interactions
  • Usage analytics including page views, session duration, and feature interactions

How We Use Your Information

Your personal information serves several important purposes within our platform. We use this data primarily to facilitate business partnerships, verify identities for compliance purposes, and provide personalized financial services tailored to your needs.

Additionally, we analyze usage patterns to enhance our platform's functionality and security. This includes detecting fraudulent activities, preventing unauthorized access, and improving our overall service quality based on user behavior insights.

We never sell your personal information to third parties or use it for purposes unrelated to our financial partnership services.

Information Sharing and Disclosure

xelithomoraq operates under strict information sharing protocols. We only share your personal data with trusted third-party service providers who assist us in delivering our services, such as payment processors, identity verification services, and cloud hosting providers.

In certain circumstances, we may be required to disclose information to comply with legal obligations, respond to lawful requests from government authorities, or protect our rights and the safety of our users. Any such disclosure will be limited to what is necessary and legally required.

  • Authorized service providers who help us operate our platform
  • Financial institutions for payment processing and verification
  • Legal authorities when required by applicable laws or court orders
  • Professional advisors including lawyers, auditors, and consultants under confidentiality agreements

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes industry-standard encryption protocols, secure server infrastructure, and regular security audits.

Access to your personal data is restricted to authorized personnel who need this information to perform their job functions. All staff members undergo security training and are bound by strict confidentiality agreements.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

Your Rights and Choices

Under Australian privacy laws, you have several rights regarding your personal information. You can request access to the personal data we hold about you, ask for corrections to inaccurate information, or request deletion of your data in certain circumstances.

You also have the right to object to certain types of processing, request data portability, and withdraw consent where we rely on consent as the legal basis for processing your information. To exercise these rights, please contact us using the information provided below.

  • Access and review your personal information we have collected
  • Request corrections to inaccurate or incomplete data
  • Delete your personal information subject to legal and business requirements
  • Opt out of marketing communications while maintaining service-related communications
  • Request data portability in machine-readable formats

Data Retention and International Transfers

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of data may have different retention periods based on their nature and legal requirements.

Some of our service providers may be located outside Australia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy principles and applicable international data protection standards.

International data transfers are conducted with appropriate safeguards including contractual clauses and adequacy decisions where applicable.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email or through a prominent notice on our website.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Privacy Questions and Concerns

If you have questions about this privacy policy or our data practices, please contact us:
Email: info@xelithomoraq.com
Address: 26 Raymont Terrace, Mount Stuart TAS 7000, Australia
Phone: +61889279596